diamond exchange
diamond exchange
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This app is available for your device
diamond exchange
This app is available for your device
Contact
+91 0310096389
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange?
To log in, open the app and enter your registered mobile number to receive an OTP, which you'll need to verify. This method replaces the need for a password or email login. Once verified, you can easily log in to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still encounter issues, click on send OTP and wait for the designated time. If you don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, send your KYC (Know Your Customer) details to customer support via email to update your account. This will help facilitate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems. This should fix any compatibility issues and provide a seamless gaming experience.
Q1: What is the minimum withdrawal amount in the diamond exchange?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus-collected funds are non-withdrawable. You can only withdraw the money earned through gaming activities, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This variation in processing time is worth noting when using the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn. This restriction applies to ensure bonus funds are used for gaming purposes only.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Our top priority is your convenience, which is why we provide a range of secure deposit and withdrawal methods, including credit cards, e-wallets, bank transfers, and cryptocurrencies. We understand the importance of hassle-free transactions, and our secure payment systems ensure fast and reliable processing. Our customer support team is available 24/7, 365 days a year, to assist you with any questions or concerns you may have. Whether you need help with deposits, withdrawals, or anything else, our team is always here to provide guidance and support. Our goal is to ensure a seamless and enjoyable gaming experience, free from any stress or uncertainty. With our convenient payment options and dedicated customer support, you can focus on what matters most - having a great time playing your favorite games. We're committed to providing a safe, secure, and enjoyable experience for all our players, and we're always looking for ways to improve and enhance our services.
At diamond exchange, customer satisfaction is our top priority. We strive to provide a seamless and hassle-free experience for all our players. To ensure the security and convenience of our transactions, we offer a wide range of deposit and withdrawal methods, including the most popular credit cards, e-wallets, and cryptocurrencies. This allows players to choose the method that best suits their needs and preferences, without any complications or delays. Our dedicated support team is available 24 hours a day, 7 days a week, to assist with any queries or concerns players may have. We understand that every player is unique, and we take the time to listen to their needs and respond promptly to their requests. Our goal is to provide an unparalleled level of service, ensuring that our players can focus on what matters most - enjoying their gaming experience without any worries. At diamond exchange, we recognize the importance of fast and reliable transactions. Our payment systems are designed to be efficient, secure, and user-friendly, allowing players to deposit and withdraw funds quickly and easily. We also offer a variety of currencies and languages to cater to players from all over the world, making it easy for them to access our services and enjoy their favorite games. Our commitment to customer satisfaction is unwavering, and we are constantly working to improve our services and offerings to meet the evolving needs of our players. We believe that by providing a superior gaming experience, we can build long-term relationships with our customers and establish ourselves as a trusted and reputable online gaming destination.